If you are concerned about how to deal with negotiation deadlocks, you’re not alone. Deadlocks can be extremely frustrating but they are common occurrences in any negotiation process. When you are so close to reaching a deal but neither party can find a suitable solution, you are forced to spend more time and resources trying to navigate the problem. Though it can be a challenge, there are several strategies that can help you deal with negotiation impasses and deadlocks more effectively.
Maintain Open Communication
First and foremost, it is essential to maintain open communication throughout the negotiation process. Effective communication is the key to understanding each party’s interests and needs. When an impasse occurs, it is important to listen to the other party to really try and uncover their concerns and their reasoning behind their position. By maintaining open and honest communication, both parties can work together to find a mutually satisfactory solution.
Be Flexible
In addition to open communication, it is also important to remain open-minded and flexible during negotiations. Oftentimes, impasses occur when neither party is willing to compromise or consider an alternative solution. By demonstrating an openness to new ideas and a willingness to collaborate, you may be able to come up with a creative solution.
Take a Break
Sometimes it is simply necessary to take a break during negotiations. If you spend a prolonged amount of time on a particular task, it’s easy to become frustrated and exhausted. Taking a break from discussions can give all parties a chance to consider the information on the table and return to the conversation feeling refreshed and focused.
Reframe Your Offer
It is often tempting to lay out the demands of your offer right away and wait for the other party to respond. However, if you are pushing your agenda too hard, this can shut down the conversation. Instead, try listening to the needs and interests of the other party, summarizing what you hear, and then reframing your proposal in a way that meets some of those needs.
Be Patient and Persistent
Resolving an impasse can take time and effort so it is important to remain patient and stay focused on finding a resolution rather than giving up. By remaining patient and persistent, you may be able to find common ground and work toward a mutually agreeable solution.
It can be difficult to overcome negotiation deadlocks but you can learn how to do so more effectively by attending one of our Negotiation Training courses. At Bold New Directions, our courses are designed to help you learn how to navigate even the most difficult negotiations in order to reach a successful outcome. Call today for more information about how our Negotiation Training sessions can benefit your team.