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How Good Negotiation Skills Can Improve Your Career

The ability to negotiate effectively can mean the difference between success and failure in the business world. Those employees who possess strong negotiations skills tend to rise to the top of their industry. There will always be conflicts in business, and the ability to solve them can lead to much greater success in your career. Negotiation is an essential skill needed for career advancement and we are going to take a look at a few reasons why.

Good Negotiators are Good Communicators
The art of negotiation involves communicating your needs and wants in a way that is clear, concise, and convincing. When employees are good negotiators, their company also sees them as strong communicators. Businesses want employees who can communicate well with colleagues, partners, and customers.

You Will Bring More Revenue
Of course any business is out to make a profit and a good negotiator can do just that. If you are trying to sell a product or secure a contract, you will need to have good negotiation skills in order to make that happen. Your ability to close deals will make you a valuable asset to your company, thus making you a good candidate for career advancement.

Good Negotiators are Effective Listeners
In order to be successful in negotiation, you must be able to listen to your counterpart to see what they want. The ability to listen effectively can also make you valuable in other areas of you career such as management, customer service, or leading a team project.

You Will Get Noticed
Those employees who are exceptional negotiators are more likely to stand out in the company. They are the ones who are closing the most business, building strong customer relationships, and increasing profits for the company. When managers see your performance, you are more likely to be given bigger jobs to handle, more important clients to deal with, and ultimately a better career.

You Will Be Able to Negotiate Salary and Promotions
Negotiation skills are vital when it comes to negotiating salary or interviewing for a new position. If you are an excellent negotiator, this skill will help you when it comes time for a pay raise or promotion. Your ability to negotiate will help you to get the pay you deserve and possibly even a better position.

By improving your negotiation skills, you are creating an environment for success. This is definitely one of the most important skills to develop as a business professional, and it will reap great benefits for your career.

3 Tips For Improving The Way You Negotiate In Business

The ability to negotiate effectively is among the most important skills for anyone in the business field. It can help you build better working relationships with peers and customers, solve conflicts within the workplace, close important business deals, and eventually climb the corporate ladder. However, this is not a skill that comes easily to most people. In fact, the majority of those working in the business field are not well versed when it comes to negotiating. Many people even feel uncomfortable negotiating within the business. That is why it is important to understand these fundamental tips that can help improve the way professionals negotiate in business. Continue reading

How to Expand Your Negotiations with a Bottom Line

Now that you’ve considered your Wish and your Aspiration for your negotiations, you are ready to consider your Bottom Line.  What is a Bottom Line and how should you apply it to your negotiation?  Remember that we have already discussed that an effective negotiation range is made up of 5 parts; part 3 is the identification of the Bottom Line.

 

Understanding the Bottom Line

What is the Bottom Line?  It is known as the total value of the negotiation; in other words it involves all elements under negotiation.  While it might involve a price, it could also involve elements such as warranties, service provision or timelines.  Your bottom line is your absolute, final offer on each issue under negotiation. It’s the point at which you need to stop the negotiation and leave.  We recommend that you establish your bottom line prior to beginning to negotiate so that you resist agreeing to a deal that doesn’t work for you.

 

The Power of the Bottom Line
The Bottom Line in negotiations is the least you will accept as a seller or the most you will pay as a buyer. Many professionals report that they have gone past their bottom line, mainly by not having established it fully in advance.  This can lead to feelings of regret or even buyers remorse.  So to avoid feeling dissatisfied with the outcomes, do your prep work fully to know what your limits are prior to any negotiation. And if you have a limit, make sure it is your limit.

 

Downsides of a Bottom Line

Are there any downsides to establishing a bottom line?  Some say that having a bottom line might be too black and white, discouraging creativity as new data comes to the table.  So it’s helpful to keep your creativity flowing as the negotiation unfolds.  Bottom lines can also become rigid so it’s important to get a reality check from a colleague to avoid setting your walk away point too high. In addition, we may find that our bottom lines are unduly influenced by emotion.  Remember the example of selling the family cottage?  When we are selling emotionally laden items like homes, cottages or our services it’s easy to overestimate their value – leading to the creation of an unrealistic bottom line.

 

How to Learn More
Want to learn more about negotiation skills and the key elements of range? Stay tuned for parts 4 and 5 of this series on creating range in your next negotiation. All five of these elements work together in successful negotiations.

 

Create Great Aspirations in Your Next Negotiation

During a skillful negotiation, there are five interactive areas that make up the range: the Wish, the Aspiration, the Bottom Line, the BATNA, and the WATNA.  We wrote about the power of the Wish in our last blog and how it’s important to brainstorm a powerful wish as part of your preparation phase.  But what about setting your Aspiration? What does it mean and how does it apply to your negotiation?

 

Remember the Power of the WISH

As we wrote in an earlier blog, a range has a top and bottom to it. Many people on either side of the negotiation process start with a number that is too low.  Remember how we set a Wish when selling the family cottage – realizing that in our dream of dreams we would love to get $750,000 for its sale?  We concluded that the Wish helped prevent us from starting too low in our negotiations; and how we would never get $750,000 if we started at $670,000.

 

Leverage the Power of the Aspiration

When you brainstorm a big Wish, then your starting point will be bigger. In negotiations, the amount of money (and other concessions) left on the table because we start with a low number (for sales) or too high (buying) is incalculable. So dream big and create that Wish.

Next you need an Aspiration Point. The Aspiration Point represents the monetary equivalent of your ideal set of terms.  Setting a specific target point (rather than a range for your Aspiration) is important. For example if you tell someone you’ll take between $5 and $20 for an old toaster at a garage sale, they will probably offer you $5.00 – the bottom of the range – if you’re lucky.  So selecting a target number, rather than a range is critical here.  You might wonder how to go about determining your Aspiration. We recommend a four step process:

  1. Identify Your Goals
  2. Research Data & Comps
  3. Brainstorm Options
  4. Plan Your Moves

In negotiations, the Aspiration needs to be realistic.  Aim for the “biggest realistic” number that will fly without offending the other party. In the case of selling the family cottage, the seller’s Aspiration is $720,000.  They would really like to get $720,000 for the cottage and they go into the negotiations with that figure clearly in mind.  By preparing well in advance, following the four step process, and setting a value for your Aspiration you are well set up for a successful negotiation.

As you keep reading this blog you will find more articles on all five elements that help you make up your Range.  Use all of the negotiation tools and you will be much more successful in your next negotiation (while ensuring other parties are satisfied also).

When To Flex Your Negotiation Style

Have you ever stopped to consider whether your negotiation style is effective? Maybe you are too tough and come across harsh or maybe you are too accommodating. Although your goal is to achieve an effective balance, chances are your natural personality tends to have a strong impact on your negotiating style. Good negotiators work to identify these natural tendencies and know when they need to change their style. They are able to devise a strategy for building powerful negotiating skills. Continue reading

Getting Your Wish in Your Next Negotiation

Getting Your Wish in Negotiations

Who doesn’t like getting their Wish?  Most of us dream of a life where all our wishes are fulfilled.  But did you know that you might be sabotaging your own success in negotiations if you don’t spend time on this fundamental step.  So what is a Wish? Well the Wish is just one of five interactive areas that make up what we call the Range in negotiations.  This article will focus on the value of being clear about the Wish, and how it contributes to creating and staying with an effective range in your negotiations

The Wish is powerful as it helps you uncover the value to you of the entity which is under negotiation.  The Wish is your dream goal.  This is where you can let your dreams soar and where you can allow your hopes to expand broadly.  In this stage of negotiations, you don’t want to restrict yourself to what’s possible or realistic.  You truly can attach any value you want to your entity – whether it’s a product, service or even your family cottage.  It’s important to allow your imagination to go wild as no one is likely to value you and your product as highly as you do.  It can even be helpful to enlist the ideas of a colleague known for their brainstorming skills to help out in this important phase of creating the Wish.

The Power of Your WISH:

In negotiations, the range should have both a top and bottom to it. Many negotiators on either side of the sale do themselves a disservice by starting the negotiation with a figure that is too low. For example, imagine you wanted to sell your beautiful family cottage.  You and only you know the joy that it has brought to your family, and the possibilities it can offer to a buyer.  Now, imagine that you have already established a range of asking $700,000 (with a bottom line of $670,000) for the family cottage.  What you haven’t created yet is your Wish.

The Wish helps you to think creatively during the preparation for the negotiation.  Interestingly, the Wish and the related figure is never revealed to the other party; it is set to guide you and your negotiations. So you must ask yourself, in the best case scenario, what would you like to get for your cherished family cottage?  If your dream of dreams is to get $750,000 for the cottage then that’s your Wish.  Even though it may feel unrealistic you are now thinking bigger and it will influence you throughout the negotiation process. Now that you have established your wish can now start your range at $720,000 instead of $670,000. Think about it; you will never get $750,000 if you start at $670,000. By leveraging the power of the Wish you can create more flexibility in each negotiation, allowing for give and take along the way.

Many negotiators focus only on the monetary aspect when thinking about creating their range. Use this same principle in all types of negotiations where concessions will be traded. For example, you might apply this principle when you are negotiating budget dollars, service hours, delivery times, or commissions.  Be creative in your negotiations! And, always think about how to focus on creating mutually satisfying outcomes that are truly win-win for all parties.  By doing so, you will find that those you negotiate will want to work with you again on finding outcomes that work for everyone.

 

 

 

 

 

 

 

3 Ways to Practice Your Negotiation Skills

One of the key ingredients to getting ahead in the workplace is the ability to recognize and capitalize on opportunities.  The art of negotiation is so important because nearly every aspect of the business world is constantly up for negotiation.  The ability to negotiate well can lead to advancements in your career and help you get the most out of life.  Like anything else, it takes a great deal of practice to become a better negotiator.  These 3 exercises are a great way to practice and can help condition yourself to be a strong and successful negotiator.

Role Playing

The best way to test your skills is to work with a partner.  If there is an issue in your life or work that isn’t going well engage a coach or coworker to help you practice your communication skills in order to resolve the conflict.  The key to being a good negotiator is learning how to communicate effectively, so any opportunity to work on those communication skills will be helpful. Likewise, if you know you have a big negotiation talk coming up, such as negotiating a pay raise at work or trying to close a business deal, practice what you are going to say and role play with a knowledgeable partner and rehearse different ways to react to different situations that might arise.

Take a Course

Taking a negotiations course can be extremely beneficial if you want to strengthen your negotiation skills. A training course uses a combination of interactive exercises, dynamic role plays, and seminars from experienced negotiators to help you transform the way in which you negotiate.  These training courses are designed to help you work toward achieving win-win results.  The blend of instruction, practice, and training, will help you to build your skills and meet your negotiation goals.

Negotiate Everything

If you want to become a better negotiator, you have to negotiate.  The next time your boss gives you an assignment, try negotiating the terms of the assignment or the amount of time you have to complete it.  When you get a phone bill in the mail, call your provider and try negotiating a better deal.  The more you do it, the more comfortable you are going to be and the more confident you feel.  Start with small situations such as responsibilities with family and friends and work your way up to negotiating more authority in the workplace.

These 3 exercises can help you to become a better negotiator.  You will feel confident in your skills and learn how to utilize these skills for advancement and success.

How to Negotiate a Pay Raise

Negotiating a pay raise is no easy task and makes most people nervous and uncomfortable.  Even though most people would love to make more money, they rarely get excited about the thought of having to ask for it.  However, the fact is no one is going to voluntarily throw money at you so if you want to increase your salary you are going to have to be prudent.  Just like interviewing, negotiating pay is part of any professional career and practicing will only make you better. The art of salary negotiation is an essential skill that will help you throughout your professional life.  Here are a few negotiation tips that will help you get the pay raise you deserve.

Do Not Appear Threatening

Many people approach salary negotiation with the mentality that it’s “you vs. them.”  While it’s ok to be assertive, you should not come off as threatening or demanding.  Instead of viewing the negotiation as war look at it as a partnership.  Ask for more money based on what you can do for the company rather than what they owe you.  If you threaten to leave over the salary, you are likely to make a bad impression.  Let your employer see that you are valuable but you are also reasonable.

Know Your Worth

So we would all love to bring home a large paycheck but you must be reasonable with your request.  You need to be prepared and have a good idea of what you are worth to your employer before asking for more money.  You can get a good idea of a reasonable salary by researching similar jobs to get a benchmark salary range.  You might even start interviewing for a different job to get a better understanding of similar compensation packages.  If you are offered a different job this could also give you more bargaining power.  You should also consider your replacement cost.  This could help you make the argument that you could deliver immediate results when the company would have to pay quite a bit to train someone new.

Demonstrate Your Value

It’s time to let you employer know just how valuable you are and why you are worthy of a pay raise.  It would be helpful to have materials available where you could show your accomplishments and what you bring to the table in terms of profit and productivity.  Explain what special skills you have that set you apart from others and how much you actually contribute to the company.  Make them feel as if they would really be missing out if they lost you as an employee.

Let Them Throw Out the First Number

One of the most important rules when negotiating is that you never want to be the first to name a number.  Let them make a suggestion and go from there.  If you are unable to deflect from avoiding a number, be prepared to give a narrow range that you would be willing to accept.

Proceed with Silence

Do not feel pressured to commit to an offer too early.  Allow yourself time to think about it and answer with something like “Thank you and I’m going to get back with you on that.”  This will show that you are not desperate and they might even come back with a higher offer.

Asking for a pay raise is rarely easy but it is important to learn to speak up for yourself.  These tips will help you execute a strategy in which you can negotiate a higher salary.  It’s time to build your confidence and go get the pay raise you deserve!

4 Resources to Help You Close Sales

When it comes to closing sales you might think that the customer/client relationship is one of the most important tools for successfully closing deals.  However, there are a number of tools and resources available to help facilitate the sales process.  The following resources can help sales professionals build relationships and provide an added advantage for closing sales.

Social Media Platforms

One of the most important parts of the sales process is getting to know your prospects and establishing a relationship with them.  Social media platforms such as LinkedIn, Facebook, and Twitter can help businesses accomplish this task. It provides a way for businesses to connect with their customers.  Salespeople can actually see what their customers are saying about them and it gives salespeople insight into the needs of their customers.  Social media platforms are a great way to generate leads as well as strengthen existing relationships.

Prezi

When salespeople are presenting their product or service to a potential client the idea is to be informative yet captivating at the same time.  Prezi allows you to do just that.  This presentation platform allows you to turn your sales presentation into an engaging conversation.  Unlike traditional PowerPoint slides, Prezi allows its creator to move more fluidly through the content in a way that is dynamic and captivating.  Salespeople can use this helpful resource to impress prospects with a seamless and vibrant presentation.

Skype

This can be one of the greatest sales tools for connecting with long-distance clients.  Traditionally those client meetings either required long flights or a conference call but with Skype you can have a face-to-face meeting with a potential client who might be hundreds of miles away.  It will help you to build more personal relationships with your clients no matter where they are located.

Quote Roller

Once you have pitched your product and you have hooked the customer, the final phase of the sale is the proposal.  Quote Roller is a great resource for getting the most out of your proposals.  Aside from creating and sending proposals, Quote Roller allows you to see when your prospect opened the proposal and how long they spent on it.  It also has a mobile app which is perfect for outside sales professionals who are always in different places.

These sales resources can be great tools to help sales professionals close more deals.  Sometimes it takes more than a great product to sell itself and these tools are perfect for increasing sales.

 

Underrated Strategies That Are Essential to Improving Negotiations

The ability to negotiate well impacts many key factors in your career.  Negotiation is necessary when it comes to salary, promotions, client relationships, and sales.  The fact is by not negotiating well you are missing out on more than just money.  You are also compromising your long-term opportunities and growth potential.  That is why it is so important to be able to negotiate effectively.  While there are many helpful tips for learning the art of negotiation, the following strategies  are less common but just as important.

Understanding that negotiation doesn’t begin until someone says “No”

Most people would assume that they must play their cards well in order to avoid rejection.  They are reluctant to negotiate after they hear the word “no.”  However, it must be understood that it isn’t really negotiating when both parties want the same thing.  True negotiation is the act of trying to reach an agreement when the other party’s interests are not perfectly aligned with yours.  So if you want to get what you are after you must learn to negotiate past the “no.”

Your bargaining partner will be happier if you don’t agree right off the bat

While it may seem a bit confusing, studies have shown that people are not necessarily happier when they get what they think they want.  People tend to feel better if you make several concessions before reaching an agreement.  For example, if you ask for a 5% raise and your boss immediately says “yes,” you will walk away thinking that you should have asked for 7% or 10%.  It is a sort of buyer’s remorse.  Rather, you should approach the situation by asking for more than you actually want.  That number will act as an anchor and can move your bargaining partner in the right direction during the negotiation process.

It’s not about money

If asked who came out on top in a negotiating deal, most people would quickly reply with something like “the person who got more money.”  However, if you really stop and reflect on the value of money you will soon find that it is different for everyone.  To one person $20 is dinner at McDonald’s while to someone else it is a half tank of gas.  The point here is that when you are negotiating you need to find out what it is that your counterpart values, prefers, needs, and desires.  You will be more likely to find yourselves on the same page when you start looking at money from a different angle and negotiate according their needs.

You don’t need proof when negotiating

When people are asked about how much money they have made for their company, or how much money this potential client will earn by going with their service or product, they often hesitate to answer.  They are worried that they cannot “prove it” and therefore avoid the question altogether.   Here’s the secret…you don’t have to prove something to get what you want; you only have to say it.  You are not negotiating in a court of law.  You are simply stating an opinion.  You are much better off giving an answer and a stating a reason than saying nothing at all.

The one who seems like they have the least to lose has the greatest bargaining advantage

If you go into the deal acting as though you are prepared to walk away, your counterpart is far more likely to meet your requirements.  That said you must actually be willing to walk away.  You are in a much better bargaining spot if you are not afraid of losing the deal.  In fact you stand a much better chance of reaching your desired outcome.

Negotiation is a skill that requires more than just a stroke of good luck.  It requires practice, confidence, and an understanding of how people react in certain situations.  These strategies  can help you go a long way in learning how to negotiate effectively.  When you learn how to negotiate well, you are opening the door for success and opportunity.