A negotiation is much like a couple that has decided to build their dream home. They both agree that they want the house, but they each have their own ideas and visions of how the home should be designed. In order to reach an agreement, they are going to have to listen to each other’s […]

Handling negotiations with clients and customers is no easy task, but active listening is a negotiator’s secret weapon. In order to be a successful negotiator, one must master the art of listening. When most of us think about negotiating, we often think of negotiators as persuasive talkers. However, the best negotiators are those that take […]

There are plenty of strategies and tools to use when negotiating, but perhaps none are as effective as time. Time is a unique tool that can be used to move a stalled negotiation forward in order to help you achieve your desired outcome. Do keep in mind, however, that time is a tool that works […]

  Timing can greatly impact the outcome of a negotiation. When you negotiate can have a significant effect on the proceedings of the negotiation and can affect how alert people are, how interested they are, and how much pressure they feel to make a decision. You also need to choose the right time to make […]

If your company is like most other companies today, your role as manager involves looking for ways to improve the company’s bottom line. The negotiation skills of your employees has a direct effect on sales, revenue, and profitability. Therefore, if you want to improve your team’s financial performance, it would be wise to teach your […]

Closing a successful deal is no easy task, but it can be even more challenging under pressure. Unfortunately, we are working in an era where people have shorter attention spans and higher expectations which can cause deals to happen faster than ever before. Businesses desire immediate results which can sometimes lead to extreme pressure and […]

 It doesn’t matter how great your communication skills are, how eloquent you speak, or how much you have to offer; none of that will matter in a negotiation if you don’t understand the other side. For this reason, great negotiators understand the importance of doing research before they begin any negotiation. It is the first […]

Negotiation exists in every facet of a business. You don’t have to be in sales to utilize negotiation skills. Rather, negotiation skills are essential across the entire business spectrum. For this reason, it is important for professionals to invest in these skills in order to become more productive in the workplace. Though you might already […]

Many of our daily interactions with others are essentially a series of negotiations. We negotiate with our spouse about chores around the house. We negotiate with friends and family about where to go out to eat. We negotiate with colleagues about who will complete assignments and we negotiate with salespeople on the price of a […]

Many people manipulate others in order to achieve their goals but they somehow convince themselves and others that they are simply negotiating. The truth is, manipulation and negotiation are two very different things. In order to avoid being manipulated by your counterpart, it is important to understand the difference between these two very different behaviors. […]