Every negotiation involves a little bit of give-and-take and that’s why concessions are often a necessary part of negotiations. That said, the process of making concessions is easier said than done. Concede too much too fast and you risk leaving money on the table but concede too little too slow and you risk losing the […]

Negotiation is a fine art and it can be very difficult to stay calm when the stakes are high, but it can be even more of a challenge to stay cool and collected when the conversation gets heated or intense. We have all encountered that time when we got caught in the crossroads between accepting […]

The ability to negotiate effectively in today’s business world can mean the difference between success and failure. It is a critical skill to possess, yet many people feel uncomfortable with the process. The good news is that negotiation is a skill like any other, meaning that anyone can master it through practice. Here are a […]

As much as we want negotiations with our customers to be seamless and mutually beneficial, the reality is that not all negotiations are quite so simple. There are times when you might be faced with an extremely difficult negotiator on the other side. If this negotiator is well prepared to employ any tactics necessary to […]

= Every negotiation involves a little bit of give and take but it is important to know how and when to make concessions. Giving too much too soon can cause you to give up your position and you could end up making a deal that you regret.  On the other hand, not giving up enough […]

For a negotiation to succeed, you must have a clear understanding of what you want the outcome to be. If you don’t have clearly defined goals beforehand, you are likely to end up with an undesirable outcome. Entering a negotiation with specific goals and a good understanding of what you want your takeaway to be, […]

Negotiation is a necessary part of any job. Whether you are negotiating a higher salary, a job promotion, or a deal with a customer, negotiation skills are critical to your success.  However, negotiations don’t always go as planned. No matter how much you prepare for a negotiation, there will be times when your counterpart is […]

There are times in negotiations when you might be faced with a difficult negotiator. These types of people prefer to set roadblocks rather than find common ground. In situations like this, the negotiation needs to be approached in a way that promotes mutual benefit and optimum success. You want to have the confidence to ask […]

How to Organize an Agenda for a Difficult Negotiation The biggest mistake novice negotiators make is failing to thoroughly prepare.  Preparation is a necessary part of any negotiation but is especially crucial when you know the discussion is going to be difficult.   When you haven’t taken the time to do your research, you are much […]

10 Words and Phrases to Include During Negotiations You have probably put some thought into which words and phrases to avoid using in negotiations so you don’t sabotage the deal, but have you ever thought about what you should say to help seal the deal?  Not every deal will be smooth and easy to close, […]